Author Topic: Help Please  (Read 2236 times)

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Offlinejohnray

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    Help Please
    « on: 2015-02-12 00:55:55 »
    Hi Guys n Girls,


    I've recently purchased the new Nav.V and downloaded the Garmin Smartphone link. I'm trying to download the traffic updates but when I go to pay, I get the following message:


    'This app uses a billing version that is no longer supported. Check the Google Play store for app updates which may resolve the issue'.


    I've updated the app. I've updated the payment details, I've uninstalled and re-installed the google play app. but all without success. Can anyone out there
    suggest a solution please.
    R1100RT, R1150RT, HD Road King Classic, K1600 GTL Exclusive.

    OfflineRTman10

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      Re: Help Please
      « Reply #1 on: 2015-02-12 08:29:57 »
      I would suggest a quick phone call to Garmin UK. They are very helpful especially when you are trying to give them money.

      Offlinejohnray

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        Re: Help Please
        « Reply #2 on: 2015-02-12 14:40:42 »
        Thanks. I didn't think of that. Will try.
        R1100RT, R1150RT, HD Road King Classic, K1600 GTL Exclusive.

        OfflineWinston Smith

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          Re: Help Please
          « Reply #3 on: 2015-02-12 15:06:33 »
          Always found Garmin customer service excellent
          Four is fun.  Six is sex.  I Dream of a World where Chickens can Cross the Road without having their Motives Questioned

          Offlinejohnray

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            Re: Help Please
            « Reply #4 on: 2015-02-17 20:43:44 »
            Thanks Guys. Garmin released an update today to fix the issue. All should work ok when downloaded hopefully.
            R1100RT, R1150RT, HD Road King Classic, K1600 GTL Exclusive.

            Offlinee7navy1999

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              Re: Help Please
              « Reply #5 on: 2015-02-21 17:40:30 »
              I recently went on a 1/2 week road trip to Las Vegas.  When I returned home my Germin IV was stuck on Las Vegas maps.  I had to completely remove it from the BMW cradle, turn it off and on a few time then it finally reset.  I have the most recent update installed about 1 month ago.  It is not a big deal but just thought I would mention it